The customer service department of OSR Robotics, which has been in use since its foundation, supports the customer service department on site with consideration of universal standards and developments with the support line. It develops in line with the needs of the market for maximum service support and is provided for all of our applications and products.
In order to ensure the safe and continuous operation of the robots and the cables supplied by our company, both the robot and the process equipment must be regularly serviced. The OSR Robotics after sales team will monitor the maintenance service that you outsource on behalf of your company and ensure compliance with the required periods. Depending on your requirements, our maintenance contracts can consist of a robot maintenance contract and a process plant maintenance contract. Maintenance work is carried out on all products that we use in our systems.